Frequently Asked Questions

Common questions about using Neuriq.

General

What is Neuriq?

Neuriq is an AI-powered “second brain” — a place where you can dump all your thoughts, tasks, notes, and knowledge without thinking about organization. The AI organizes everything automatically, links related items, and helps you find anything instantly.

Who is Neuriq for?

Neuriq is perfect for:

  • Knowledge workers processing lots of information
  • Entrepreneurs juggling many projects
  • Students doing research
  • Anyone tired of losing track of ideas

How is Neuriq different from Notion/Obsidian/Evernote?

The key difference: no manual organization required.

Other tools require you to create folders, tags, and links. Neuriq’s AI handles all of that. You just dump — Neuriq organizes.

Is there a mobile app?

The web app is fully responsive and works great on mobile browsers. You can add it to your home screen for an app-like experience.

A native iOS/Android app is on our roadmap for after the pilot phase.

Pricing

Is Neuriq free?

Yes, during the pilot phase. No credit card required, no hidden costs.

What happens after the pilot?

We’ll introduce paid plans. Pilot users get:

  • Priority access to new features
  • Special early-adopter pricing
  • Their data remains intact

Are there any limits?

No hard limits during pilot. Fair use policy applies — personal productivity use is fine.

Privacy & Data

Where is my data stored?

In the European Union (Frankfurt or Belgium). Your data never leaves the EU.

Is my data used to train AI?

No. Your data is never used to train AI models. Processing is stateless.

Can I export my data?

Yes, anytime. Go to Settings → Privacy & Data → Export.

Can I delete my data?

Yes. Delete individual items or your entire account in Settings.

Features

What can I dump?

  • Text (any length, any language)
  • Voice (automatic transcription)
  • Images (AI reads text)
  • Web clips (via browser extension)

Does Neuriq work offline?

Currently, Neuriq requires an internet connection. Offline support is on our roadmap.

How accurate is the AI?

Very accurate for common patterns. The confidence scoring system catches uncertain cases for your review.

What AI does Neuriq use?

Neuriq uses Google’s Gemini 3.0 Flash model for AI processing and text-embedding-004 for semantic understanding. This enables both fast categorization and deep semantic search across your knowledge base.

How does “Ask Your Brain” find relevant information?

Unlike simple keyword search, Neuriq uses semantic understanding. When you ask a question, we:

  1. Analyze your question’s meaning and intent
  2. Search your knowledge using AI embeddings (semantic similarity)
  3. Combine with topic matching and recent context
  4. Generate an intelligent response citing specific items

This means you can find things even when you don’t remember the exact words you used.

Technical

Which browsers are supported?

  • Chrome (recommended)
  • Firefox
  • Safari
  • Edge

Why is sync slow?

Check your internet connection. If problems persist, try logging out and back in.

The extension isn’t working

See our Browser Extension troubleshooting guide.

Still need help?

Contact our support team — we typically respond within 24 hours.

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